Process – The Neglected Continuum in Healthcare

OVERVIEW  |  METHODOLOGY  |  RESULTS  |  CONCLUSIONS  |  COMMENTARY

OVERVIEW
Electronic Health Records (EHR) solutions have been much maligned. They havedoc8c been credited for everything that is right and blamed for everything that is wrong about healthcare. CEOs and CIOs have lost their jobs over failed implementations. Recently an EHR was partially blamed for allowing a patient to leave a Texas hospital with the Ebola virus. People would be better served looking at the total roadmap for any technology transformation which includes 3 interrelated continuums – technology, people and process and recognize the EHR is actually just part of the solution.