Category Archives: Leadership

Assessing Leadership Impact

Category : Leadership Training

Since 2016, the Healthcare Center of Excellence, through its leadership training arm, the Professional Leadership Academy, has been using the Leadership IMPACT Assessment to evaluate the potential and practice of leadership as well as monitor leadership improvement over time. This proprietary tool was developed by incorporating multiple disciplines to evaluate leadership behavior. Its measurable results have successfully been utilized in onsite and online Professional Leadership Training classes and it was the subject of a 2019 case study.

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Tell Oscar-Worthy Stories

During the Academy Awards ceremony, I noticed a common theme from the presenters and winners, which was the importance of telling a good story. No matter what kind of movie, the best movies have the best stories. The best actors typically come from the best movies.

The difference between telling a story for a movie and telling a story as a leader is that the leader’s story has to have a purpose. The purpose can be:

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Lessons From a Master Storyteller

I had the pleasure of hearing E. Gordon Gee speak at a dinner several years ago when I taught in the Integrated Marketing Communications program at West Virginia University. I was so impressed with his ability to connect with the audience that I wrote an article about it back then and included his story in my book, “Prescribing Leadership in Healthcare.” He uses a lot of self-deprecating humor in his stories because it leads to high viral probability when posted on social media.

Here is the video from the event. Even if you only watch part the video, you will learn something about incorporating storytelling into your daily leadership practice.

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Storytelling With My Family

As we prepare for the launch of our Storytelling for Leaders Master Class, I’ve reflected on my life as a story gatherer and storyteller. I’ve loved writing and telling stories since I was young. Family interactions can be some of the most impactful stories to tell.

I heard stories from my great-grandparents as they told us about growing up on farms in Louisiana. I vividly remember my great-grandmother telling us about how they would get a chicken from the farm for dinner.

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Empower Your Storytelling With the ‘Right Stuff’

Leaders need to be good storytellers, but if their storytelling doesn’t have the ‘Right Stuff,’ it may not be as effective.

Watch the video to learn about delivering the:

  • Right Story, to the
  • Right Audience, at the
  • Right Time, with the
  • Right Message
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Leaving a Legacy

Category : Leadership

While watching the various stories about Kobe Bryant’s life, I realized that he was the prototypical athlete that the professional leadership development process (PLP) was based on. The PLP is based on how professional and Olympic athletes who, no matter how good they are, continue to work at their craft to continue improving. These athletes start with a high level of skills or abilities, but it’s their drive and determination that sets them apart from the rest. Kobe didn’t have to take 1,000 shots a day. He could have had a long, financially rewarding career just being an good NBA player, but that’s not what he wanted. He wanted to be the best, so that meant continuing to work as his game and keep improving throughout his career.

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“Free Your Mind,” Matrix Style With Great Stories

As we learned in “The Matrix”, perception is not always reality. That is also true to when it comes to leadership. Leaders are only as good as their people perceive them to be.

In our Professional Leadership Training programs, we address the perception versus reality dichotomy with a peer assessment. Participants are usually surprised to see that what they considered to be their leadership attributes were not what their peers thought, both positively and negatively.

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Recapping 2019 Achievements; Preparing for 2020 Goals

This has been a great year for us at the Healthcare Center of Excellence. Our distinctive approach to leadership development has enabled us to continue reaching people with our personalized, adaptable and measurable Professional Leadership Program. Here is a recap of some of our 2019 achievements, including:

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How We Measure & Monitor Leadership

Category : Leadership Training

Many believe that leadership improvement is not something that can be measured quantifiably. We have all listened to presentations by leadership experts that expound on how well their leadership training works without any proof to substantiate their claims. When asked about how they know it works, the answers typically fall into 2 categories, “We can tell” or the dreaded, “We believe it worked.” Neither of these are acceptable to an organization or an individual that has spent their time and money for the training. With the right tool, a well-designed leadership training program can easily be quantifiably measured.

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Professional Leadership Academy Opening

We are excited to announce the opening of our new Professional Leadership Academy. It is the culmination of 2 years of work since I developed the Professional Leadership Process™ for my book, Prescribing Leadership in Healthcare. Soon after publication, we began developing online and onsite courses based on this leadership development approach culminating in a results-focused, process-based, continuously-improving leadership program for aspiring and experienced leaders that is adaptable to almost any leadership situation.

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