Many believe that leadership growth is not something that can be quantifiably measured . Leadership experts regularly expound on how well their leadership development training works without any proof to substantiate their claims. When asked about how they know it works, the answers typically fall into 2 categories, “We can tell” or the dreaded, “We believe it worked.” Neither of these are acceptable to an organization or an individual that has spent their time and money for the training. With the right tool, a well-designed leadership development training program can easily be quantifiably measured.
“If you can’t measure it, you can’t improve it.”
– Peter Drucker
I have spent most of my career analyzing, predicting, researching and teaching consumer/human behavior for some of the leading companies in the country. So, when I turned my attention to improving leadership 7 years ago, a colleague challenged me to determine how to quantifiably measure leadership improvement to help companies calculate a return on investment on their leadership development programs. I gladly accepted the challenge.