Category Archives: Research

Empathy Is The Most Important Leadership Skill According To Research

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Category : Research Training

We have long identified empathy is a top leadership quality and it’s one of the qualities that the best leaders are ‘wired’ with.

It’s taking on a new level of meaning and priority. Far from a soft approach it can drive significant business results.

You always knew demonstrating empathy is positive for people, but new research demonstrates its importance for everything from innovation to retention. Great leadership requires a fine mix of all kinds of skills to create the conditions for engagement, happiness and performance, and empathy tops the list of what leaders must get right.

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Call It What It Is: Anti-Blackness

I encourage you to read this masterful piece from the NY Times by my colleague and Northwestern scholar Kihana Miraya Ross on anti-blackness.

Anti-blackness describes the inability to recognize black humanity. It captures the reality that the kind of violence that saturates black life is not based on any specific thing a black person did. The violence we experience isn’t tied to any particular transgression. It’s gratuitous and unrelenting.

READ MORE on the NY Times


Discovering Your Leadership Superpowers and ‘Origin Story’ on the Journey to Becoming an Effective Leader

  • Leaders should be on a continuous journey to discover their leadership superpowers.
  • The author’s research has identified 12 leadership superpowers, with effective leaders generally mastering at least two and knowing how to tap into many others.
  • Leaders also should be aware of their “origin story,” which sets the tone for how they will lead.

Superhero movies capture our imaginations and entertain us with ever-improving special effects and the age-old story of good versus evil. One of the most interesting components is the origin story, wherein heroes discover their superpowers and learn how to master or control them.

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Rethinking Leadership Development Utilizing a Personalized Approach

With the rate of change occurring in healthcare, today’s leaders must be well-versed in all aspects of the practice of leadership. Previous studies undertaken by the Healthcare Center of Excellence (HCOE) have indicated that leadership is the top challenge to many aspects of healthcare transformation. Managing this changing environment will require leaders to elevate their staff and organization to navigate the new maze that is healthcare. The rate of change and expectations will only expose any leadership deficiencies.

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Professional Leadership Development Training Case Study

Read about the results achieved by a hospital after implementing the Healthcare Center of Excellence’s professional leadership development program. Participants created a personalized, continuously improving leadership plan that is adaptable to almost any situation and showed significant leadership improvement within 3 months after taking the course. Read more about and download the complete case study, Rethinking Leadership Development: A Personalized Approach .


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